The introduction of The Liquor Amendment (3 Strikes) Act 2011, passed by the NSW Parliament on 9 November 2011 and effective from 1 January 2012, though designed as a disciplinary scheme targeting rogue operations, will certainly force many organisations to review their security, risk and compliance requirements.
OLGR (Office of Liquor Gaming & Racing) advises that a “key principle of the scheme is that strikes can be imposed when a licensee or approved manager is convicted (including via payment of a penalty notice) of one of a range of the most serious offences under the Liquor Act.”
Licensees should be aware of significant changes in the implementation of Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) in NSW. All security, bar and gaming staff must also be made aware of these changes.
From August 22, 2011, all registered training organisations (RTOs) must use a common online system for RSA and RCG course approval. The system will be linked to the NSW Government’s new licensing database. Up until this point, RTOs kept course graduate information on their own separate internal systems. This information will now be centralised.
Armed Robbery has a considerable impact on your business, and the health, safety and welfare of those involved in the Robbery. The program is designed to address not only your Duty of Care provisions but to provide the strategies to establish a proactive security environment.
When you have the organisational and individual goals merging then you inevitably have a collective focus, clarity, direction and ultimately achievement.
The culture of success comes from empowering staff to be and give their best and the level of commitment and the debt of commitment you will get from them will be subject to how they see themselves within the team environment.
Team building workshops creates that value and empower staff to not only understand the organisations goals but actively pursue it.
Their commitment, drive and energy will certainly increase the level of productivity, efficiency and culture within the business.
How would you like your staff to be driven by “Purpose”.
Optimum, Operating, Procedures and Services Australia is a market leader in the field of “Mystery Shopping” research and is now a business partner with Allied Risk Solutions.
OOPS has combined over 17 years experience in mystery shopping, service benchmarking, surveys and focus groups, staff training and development to create the OARS mystery shopping reporting method.
NSW Security Licencing Update
Security Legislation Changes: How They Affect You
All venue operators will be aware that, over the last few years, the NSW Government has introduced a series of reforms aimed at increasing the competence, professionalism and accountability of the NSW security industry.
Our core service is in developing sound Security Management programs for the Hospitality Industry with a view to reducing risk and liability. It aims to fill in any gaps related to risk, compliance, training and reporting especially where it involves alcohol-related Incidents.
We have achieved outstanding performance using industry specific knowledge and providing forward looking tools, making the decision process both tangible and actionable. The training identifies and seeks to remove internal interferences, allowing the manager to effectively focus on the critical components of decision making, ensuring a greater level of commitment, focus, clarity and direction is achieved.
The ability to be able to present oneself in an articulate and professional manner is, these days a business imperative. The necessity of delivering presentations or being an MC at a ceremony or function is now a “core” skill at any management level within the organisation.
We at Allied are adept in this key and most vital of personal development skills, the advice and training we bring to you for this is based on many years of personal experience and training by our delegated staff.
Effective security involves a great deal more than simply providing enough manpower.
It includes considerations such as Risk Analysis, Confrontation Management, Incident Reporting, and how to reduce exposure to civil or criminal liabilities.
A Security Management Plan is a set of structured Standard Operating Procedures specifically designed to help you achieve these goals.
It provides guidelines, regulations, standards, options and hierarchical structure, as well as policies, procedures and protocols, and should be developed in consultation between the client and security provider.