Gone are the days where students are required to sit in a classroom for instruction from a TAFE teacher.  This type of instructional teaching does not suit the Club industry nor does it capture the experience and expertise that club industry professionals have gained during the course of their years working in the industry.

Over the past decade TAFE NSW South Western Sydney Institute (SWSi) has developed expertise in being able to respond the changing needs of the Club Industry by offering workforce solutions that are designed to be delivered in a blended delivery method. As well, SWSi has developed a number of customised programs designed to meet the specific needs of our individual and valuable club partners.

Additionally,we have developed particular expertise in not only establishing partnerships with key industry players, we have also designed and delivered workforce solutions tailored to meet the evolving needs of the Club industry. We work with our clients to understand their systems, procedures and processes to support the particular club’s outcomes and the capability of the club’s workforce.

We offer a wide range of specialist learning activities to enhance individual capability gained through e-learning initiatives and innovative teaching practices.

At the recent Club Forum held on 1st August 2012, SWSi announced their industry partnership with Allied Risk Solutions.  This partnership is just one of the latest key initiatives that SWSi has entered, in order to meet and support the training needs of our club partners.

As part of the Club Forum a number of the funding schemes that are available, were showcased by the Funding Bodies. The variety of funds available, have been provided by both State and Federal Governments, to ease the cost burden for Clubs in developing the skills of their workforce, as well as skilling industry generally.

Key note addresses outlined the following funding schemes that could be available to support your club’s training needs.

  • Training 4 Jobs
  • Mature Age Workers
  • Adult and Junior Apprenticeships
  • Traineeships
  • Workforce Development
  • Strategic Skills Program

If funding is not in your sights for future training, why not explore with TAFE NSW SWSi, the many customised training solutions that are gaining popularity in the club industry.   Some examples of the customised programs that SWSi has also developed to enhance the increased emphasis of customer service and standards expected of clubs today.

  • Work Health and Safety that reflects the recent changes in the legislation,
  • Effective on the Job Coaching designed to enhance the coaching skills of key staff to enhance the effectiveness and consistency of workplace based skills of front line employees,
  • Customer Service Workshops aligned to the values and customer service philosophy of the club
  • Performance Management
  • Conflict Resolution
  • Food and Beverage Service in Restaurants and Functions
  • Barista Training
  • Mapping of employee competencies to the nationally recognised hospitality packages

SWSi offers you an obligation free quotation and would welcome the opportunity to showcase one or many of the programs that are on offer or that can be tailored to meet your needs.

If you would like to find out more, please contact:

Ellie Roach
Business Consultant
Tourism, Hospitality, Primary Industry and Arts Faculty
TAFE NSW – South Western Institute | Building B, 181 Narellan Road, Campbelltown NSW 2560
T 02 46 20 1881 | F 02 46 25 9064 | VOIP 21881 | M 0418 476 027 |
ellen.roach3@det.nsw.edu.au | W www.SWSi.tafensw.edu.au

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